Cookie Policy

1. Introduction

This Cookie Policy explains how MAAS LOGISTICS SARL ("we," "us," or "our") uses cookies and similar tracking technologies on our website and digital platforms. By using our website, you consent to the use of cookies as described in this policy. This policy should be read in conjunction with our Privacy Policy.

2. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites remember your preferences, recognize you on return visits, and improve your user experience. Cookies can be "persistent" (remaining on your device until deleted or expired) or "session" (deleted when you close your browser).

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function properly and cannot be disabled. They include:

• Session management cookies to keep you logged in
• Security cookies to protect against fraud and unauthorized access
• Load balancing cookies to distribute traffic efficiently
• Cookie consent cookies to remember your cookie preferences

3.2 Functional Cookies

These cookies enable enhanced functionality and personalization:

• Remembering your language and regional preferences
• Storing your shipment tracking history
• Saving form data to avoid re-entry
• Remembering your quote requests and saved searches

3.3 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website:

• Google Analytics: Tracks website usage, page views, and user behavior
• Heatmap tools: Analyze how users navigate and interact with pages
• Performance monitoring: Identify technical issues and loading times
• Traffic source analysis: Understand where visitors come from

These cookies collect aggregated, anonymized data and do not identify you personally.

3.4 Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements and measure campaign effectiveness:

• Retargeting cookies to show relevant ads on other websites
• Social media cookies (Facebook, LinkedIn) for targeted advertising
• Conversion tracking to measure ad performance
• Interest-based advertising based on browsing behavior

You can opt out of marketing cookies through our cookie consent banner or browser settings.

4. Third-Party Cookies

We use third-party services that may set cookies on your device:

• Google Analytics: Website analytics and performance tracking
• Google Maps: Location services and interactive maps
• Facebook Pixel: Social media integration and advertising
• LinkedIn Insight Tag: Professional network advertising
• Payment Processors: Secure payment processing (Stripe, PayPal, etc.)
• Customer Support Tools: Live chat and helpdesk services

These third parties have their own privacy policies and cookie policies. We encourage you to review them.

5. How We Use Cookies

We use cookies for the following purposes:

• To provide essential website functionality and security
• To remember your preferences and settings
• To enable shipment tracking and quote management features
• To analyze website performance and user behavior
• To improve our services and user experience
• To deliver personalized content and recommendations
• To measure the effectiveness of our marketing campaigns
• To detect and prevent fraud

6. Cookie Duration

7. Managing Cookie Preferences

You have several options to manage or disable cookies:

7.1 Cookie Consent Banner

When you first visit our website, you will see a cookie consent banner. You can accept all cookies, reject non-essential cookies, or customize your preferences.

7.2 Browser Settings

Most browsers allow you to control cookies through settings. You can:

• View and delete cookies stored on your device
• Block all cookies or only third-party cookies
• Set preferences for specific websites
• Receive notifications when cookies are set

Browser-specific instructions:

• Chrome: Chrome Cookie Settings
• Firefox: Firefox Cookie Settings
• Safari: Safari Cookie Settings
• Edge: Edge Cookie Settings

7.3 Opt-Out Tools

You can opt out of specific tracking services:

• Google Analytics: Google Analytics Opt-Out Browser Add-on
• Interest-Based Ads: Digital Advertising Alliance Opt-Out
• Facebook: Adjust ad preferences in your Facebook account settings

Note: Disabling cookies may affect website functionality. Some features, such as shipment tracking or quote requests, may not work properly without cookies.

8. Do Not Track Signals

Some browsers have a "Do Not Track" (DNT) feature that signals websites not to track users. Currently, there is no universal standard for how to respond to DNT signals. We do not alter our data collection practices in response to DNT signals, but we respect your cookie preferences as set in our consent banner.

9. Mobile Devices

Mobile devices may use different tracking technologies than browsers. You can manage these through your device settings:

• iOS: Settings → Privacy → Tracking → Allow or disable app tracking
• Android: Settings → Google → Ads → Opt out of interest-based ads

10. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our practices. Updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about our use of cookies, please contact us: